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var(--line);border-radius:var(--radius);background:linear-gradient(160deg,rgba(18,35,56,.93),rgba(9,21,34,.96));box-shadow:var(--shadow)}.card{padding:25px;margin-bottom:21px}.hero{padding:27px;margin-bottom:21px;display:flex;justify-content:space-between;align-items:center;gap:20px;background:radial-gradient(circle at 100% 0%,rgba(89,239,188,.14),transparent 40%),linear-gradient(160deg,rgba(17,41,59,.95),rgba(9,23,36,.96))}.hero h2,.card h2{margin:0 0 9px;font-size:1.32rem;letter-spacing:-.035em}.hero p,.card p{color:var(--muted);line-height:1.55}.selected-server-pill{padding:11px 14px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.04);min-width:180px}.selected-server-pill span,.selected-server-pill strong{display:block}.selected-server-pill span{color:#7c91ad;font-size:.65rem;text-transform:uppercase;letter-spacing:.09em}.selected-server-pill strong{font-size:.83rem;margin-top:5px}.stats-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:21px}.stat-card{min-height:112px;padding:18px;display:flex;flex-direction:column;justify-content:center;color:var(--ink);transition:transform .16s ease,border-color .16s ease}.stat-card:hover{transform:translateY(-3px);border-color:rgba(89,239,188,.3);text-decoration:none}.stat-value{font-size:2.15rem;font-weight:900;letter-spacing:-.05em}.stat-label{margin-top:6px;color:var(--muted);font-size:.83rem}.split-head{display:flex;align-items:flex-start;justify-content:space-between;gap:17px}.actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.help-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:17px}.help-card{padding:15px;border-radius:15px;background:rgba(255,255,255,.035);border:1px solid var(--line)}.help-card strong,.help-card span{display:block}.help-card strong{font-size:.88rem}.help-card span{margin-top:6px;color:var(--muted);font-size:.79rem;line-height:1.43}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:15px}table{width:100%;min-width:760px;border-collapse:collapse}th,td{padding:13px 14px;border-bottom:1px solid var(--line);text-align:left;vertical-align:middle}th{background:rgba(255,255,255,.03);color:#8ea2bd;font-size:.65rem;text-transform:uppercase;letter-spacing:.09em}td{font-size:.86rem}tr:last-child td{border-bottom:0}.badge{display:inline-flex;padding:5px 8px;border:1px solid var(--line);border-radius:999px;text-transform:capitalize;font-size:.68rem;font-weight:800}.badge-open{color:#c4ffe7;border-color:rgba(89,239,188,.27);background:rgba(89,239,188,.09)}.badge-info{color:#d5e1ff;border-color:rgba(111,156,255,.28);background:rgba(111,156,255,.1)}.badge-warn{color:#ffe8b7;border-color:rgba(255,201,105,.3);background:rgba(255,201,105,.1)}.badge-danger{color:#ffd7df;border-color:rgba(255,111,137,.32);background:rgba(255,111,137,.1)}.badge-closed{color:#b7c4d2;border-color:rgba(175,208,255,.18);background:rgba(175,208,255,.06)}.form{display:block}.grid{display:grid;gap:15px}.two-col{grid-template-columns:repeat(2,minmax(0,1fr))}.field{display:flex;flex-direction:column;gap:7px;margin-bottom:14px}.field label,.field-label{font-size:.82rem;font-weight:800}.field small{font-size:.72rem;line-height:1.35}input,select,textarea{width:100%;background:rgba(4,13,24,.62);color:var(--ink);border:1px solid rgba(175,208,255,.2);border-radius:12px;padding:11px 12px;outline:none}input:focus,select:focus,textarea:focus{border-color:rgba(89,239,188,.6);box-shadow:0 0 0 4px rgba(89,239,188,.09)}textarea{min-height:110px;resize:vertical}.toggle-row{display:flex;align-items:center;gap:10px}.toggle-row input{width:auto}.filter-bar,.filter-panel{display:grid;grid-template-columns:1.6fr 1fr 1.2fr 1.2fr auto;gap:13px;align-items:end;margin-top:18px}.field-submit{margin-bottom:14px}.step-grid{display:grid;grid-template-columns:120px 1.4fr 1.5fr 1.5fr auto;gap:12px;align-items:end}.step-card{padding:16px;border:1px solid var(--line);border-radius:15px;background:rgba(255,255,255,.03);margin-bottom:12px}.system-notices{display:grid;gap:10px;margin-bottom:20px}.system-notice{padding:13px 15px;border-radius:14px;border:1px solid var(--line);background:rgba(111,156,255,.08)}.system-notice strong{display:block;margin-bottom:5px}.notice-body{color:var(--muted);line-height:1.48;font-size:.86rem}.site-footer{display:flex;justify-content:center;gap:10px;flex-wrap:wrap;color:#7387a1;font-size:.78rem;padding:30px 0 6px}.site-footer a{color:#89a7c5}.footer-dot{color:#40516a}.public-page{min-height:100vh;display:grid;place-items:center;padding:28px;background:radial-gradient(circle at 20% 5%,rgba(62,217,218,.15),transparent 27%),#07111d}.public-wrap{width:min(980px,100%)}.public-card{padding:30px}.public-brand{margin-bottom:20px}.info-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:11px;margin:18px 0}.info-grid div{padding:12px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.03)}.info-grid strong,.info-grid span{display:block}.info-grid strong{font-size:.75rem}.info-grid span{margin-top:5px;color:var(--muted);font-size:.85rem}.transcript-box{white-space:pre-wrap;background:#081522;border:1px solid var(--line);border-radius:15px;padding:18px;line-height:1.55}.transcript-message{padding:14px 0;border-bottom:1px solid var(--line)}.transcript-author{font-weight:800}.transcript-meta{color:var(--dim);font-size:.78rem}.transcript-body{margin-top:6px;line-height:1.5}.mention{display:inline-flex;padding:1px 6px;border:1px solid rgba(89,239,188,.24);border-radius:999px;background:rgba(89,239,188,.09);color:#c4ffe7}.powered{text-align:center;margin-top:24px;color:var(--muted);font-size:.8rem}.rating-options{display:flex;gap:10px;margin:16px 0}.rating-options label input{position:absolute;opacity:0}.rating-options label span{display:grid;place-items:center;width:42px;height:42px;border-radius:12px;border:1px solid var(--line);font-weight:800;cursor:pointer}.rating-options label input:checked+span{background:linear-gradient(135deg,var(--mint),var(--teal));color:#06131e;border-color:transparent}.alert.error{padding:12px 14px;border-radius:12px;border:1px solid rgba(255,111,137,.25);color:#ffd5de;background:rgba(255,111,137,.1);margin:12px 0}
@media(max-width:1100px){.marketing-nav nav{display:none}.landing-hero{grid-template-columns:1fr;gap:42px}.product-preview{max-width:690px;width:100%;margin:auto;transform:none}.feature-grid{grid-template-columns:repeat(2,1fr)}.workflow-section,.relay-section{grid-template-columns:1fr;gap:45px}.future-card{grid-template-columns:1fr}.shell{display:block}.sidebar{position:relative;height:auto}.main{padding:25px}.stats-grid{grid-template-columns:repeat(3,1fr)}.help-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:700px){.marketing-nav{padding:16px 18px}.marketing-nav-actions .text-link{display:none}.marketing-nav-actions .button{font-size:.78rem;padding:9px 11px}.landing-hero,.landing-section{padding-left:20px;padding-right:20px}.landing-hero{padding-top:50px}.hero-copy h1{font-size:3.2rem}.hero-proof{align-items:flex-start;flex-direction:column;gap:7px}.hero-proof i{display:none}.preview-body{grid-template-columns:112px 1fr}.preview-sidebar{padding:14px 7px}.preview-sidebar a{font-size:.55rem}.preview-main{padding:19px 15px}.preview-alert button{display:none}.preview-ticket strong{max-width:120px}.section-heading{grid-template-columns:1fr;gap:18px}.feature-grid{grid-template-columns:1fr}.landing-cta{margin-left:20px;margin-right:20px;padding:35px 25px;display:block}.cta-actions{justify-content:flex-start;margin-top:23px}.marketing-footer{padding:39px 20px 26px;gap:13px;flex-wrap:wrap}.footer-brand{width:100%}.topbar{flex-direction:column}.topbar-actions{width:100%;flex-wrap:wrap}.topbar-home{margin-right:auto}.main{padding:20px}.stats-grid{grid-template-columns:repeat(2,1fr)}.help-grid,.two-col,.filter-bar,.filter-panel,.step-grid{grid-template-columns:1fr}.hero{align-items:flex-start;flex-direction:column}.selected-server-pill{width:100%}.split-head{flex-direction:column}.user-identity{margin-right:auto}.public-page{padding:16px}.public-card{padding:20px}}@media(max-width:430px){.stats-grid{grid-template-columns:1fr}.preview-sidebar{display:none}.preview-body{grid-template-columns:1fr}.product-preview{min-height:auto}.preview-main{min-height:430px}.hero-copy h1{font-size:2.68rem}.marketing-brand img{width:38px;height:38px}}

/* Resolve Phase 2: department behavior, close outcomes, private notes, and priority controls */
.department-settings{display:grid;gap:18px;margin-top:22px}.department-settings-block{padding:20px;border:1px solid var(--line);border-radius:18px;background:linear-gradient(145deg,rgba(18,37,58,.82),rgba(8,19,32,.78))}.department-settings-block h3{margin:0;font-size:1.05rem;letter-spacing:-.025em}.department-settings-block>p{margin:8px 0 16px;color:var(--muted);font-size:.88rem;line-height:1.5}.behavior-options,.close-outcome-options{display:grid;gap:10px}.behavior-option,.close-outcome-option{position:relative;display:flex;align-items:center;gap:16px;width:100%;padding:15px 16px;border:1px solid rgba(175,208,255,.15);border-radius:15px;background:rgba(255,255,255,.025);cursor:pointer;transition:border-color .16s ease,background .16s ease,transform .16s ease}.behavior-option:hover,.close-outcome-option:hover{border-color:rgba(89,239,188,.36);background:rgba(89,239,188,.055);transform:translateY(-1px)}.behavior-option input,.close-outcome-option input{position:absolute;opacity:0;pointer-events:none}.behavior-option .behavior-copy,.close-outcome-option .behavior-copy{min-width:0;flex:1}.behavior-copy strong,.behavior-copy span{display:block}.behavior-copy strong{font-size:.9rem;letter-spacing:-.015em}.behavior-copy span{margin-top:4px;color:var(--muted);font-size:.79rem;line-height:1.42}.switch-visual{position:relative;flex:0 0 auto;width:45px;height:25px;border-radius:999px;background:#25374d;border:1px solid rgba(175,208,255,.22);transition:background .16s ease,border-color .16s ease}.switch-visual:after{content:"";position:absolute;top:3px;left:3px;width:17px;height:17px;border-radius:50%;background:#c9d7e7;box-shadow:0 2px 7px rgba(0,0,0,.3);transition:transform .16s ease,background .16s ease}.behavior-option input:checked~.switch-visual{background:linear-gradient(135deg,var(--mint),var(--teal));border-color:transparent}.behavior-option input:checked~.switch-visual:after{transform:translateX(19px);background:#07111d}.behavior-option:has(input:checked){border-color:rgba(89,239,188,.38);background:linear-gradient(90deg,rgba(89,239,188,.11),rgba(89,239,188,.025))}.choice-visual{display:grid;place-items:center;flex:0 0 auto;width:23px;height:23px;border:2px solid #627791;border-radius:50%;transition:border-color .16s ease,background .16s ease}.choice-visual:after{content:"";width:9px;height:9px;border-radius:50%;background:transparent;transition:background .16s ease}.close-outcome-option input:checked~.choice-visual{border-color:var(--mint);background:rgba(89,239,188,.12)}.close-outcome-option input:checked~.choice-visual:after{background:var(--mint);box-shadow:0 0 12px var(--mint)}.close-outcome-option:has(input:checked){border-color:rgba(89,239,188,.42);background:linear-gradient(90deg,rgba(89,239,188,.12),rgba(89,239,188,.025))}.outcome-icon{display:grid;place-items:center;flex:0 0 auto;width:34px;height:34px;border-radius:11px;background:rgba(111,156,255,.13);border:1px solid rgba(111,156,255,.2);color:#dbe6ff;font-size:1rem}.close-outcome-option:has(input:checked) .outcome-icon{background:rgba(89,239,188,.14);border-color:rgba(89,239,188,.32);color:var(--mint)}.close-outcome-note{margin:13px 0 0;padding:12px 14px;border-radius:13px;border:1px solid rgba(111,156,255,.2);background:rgba(111,156,255,.075);color:#cbd9ee;font-size:.82rem;line-height:1.45}.close-outcome-note strong{color:#eef5ff}.ticket-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-top:15px}.ticket-meta-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:11px;margin-top:18px}.ticket-meta-card{padding:13px 14px;border:1px solid var(--line);border-radius:14px;background:rgba(255,255,255,.025)}.ticket-meta-card span,.ticket-meta-card strong{display:block}.ticket-meta-card span{font-size:.67rem;color:#7d91ad;text-transform:uppercase;letter-spacing:.09em;font-weight:800}.ticket-meta-card strong{margin-top:5px;font-size:.85rem;overflow-wrap:anywhere}.priority-control{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.priority-control select{width:auto;min-width:122px;padding:9px 32px 9px 11px}.priority-low{color:#c7d6e8;border-color:rgba(175,208,255,.22);background:rgba(175,208,255,.07)}.priority-normal{color:#c4ffe7;border-color:rgba(89,239,188,.28);background:rgba(89,239,188,.09)}.priority-high{color:#ffe5a8;border-color:rgba(255,201,105,.3);background:rgba(255,201,105,.1)}.priority-urgent{color:#ffd5dd;border-color:rgba(255,111,137,.36);background:rgba(255,111,137,.12)}.staff-notes-callout{margin-top:20px;padding:16px;border:1px solid rgba(155,124,255,.24);border-radius:16px;background:linear-gradient(135deg,rgba(155,124,255,.12),rgba(111,156,255,.05));display:flex;align-items:center;justify-content:space-between;gap:14px}.staff-notes-callout strong,.staff-notes-callout span{display:block}.staff-notes-callout strong{font-size:.93rem}.staff-notes-callout span{margin-top:5px;color:#b8c8de;font-size:.8rem;line-height:1.4}.note-count{display:inline-grid;place-items:center;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:rgba(155,124,255,.26);color:#efe8ff;font-size:.72rem;font-weight:900}.notes-header{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:18px}.notes-privacy{display:flex;gap:9px;align-items:flex-start;padding:13px 14px;border:1px solid rgba(155,124,255,.25);border-radius:14px;background:rgba(155,124,255,.075);color:#dcd3ff;font-size:.83rem;line-height:1.45;margin-bottom:18px}.notes-privacy b{color:#f2efff}.notes-list{display:grid;gap:12px}.staff-note{padding:16px;border:1px solid var(--line);border-radius:16px;background:rgba(255,255,255,.025)}.staff-note-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:10px}.staff-note-author{font-weight:800;font-size:.88rem}.staff-note-time{display:block;margin-top:3px;color:var(--muted);font-size:.72rem}.staff-note-body{white-space:pre-wrap;line-height:1.55;color:#dbe7f5}.staff-note-actions{display:flex;gap:7px;flex-wrap:wrap}.inline-note-edit{display:none;margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}.inline-note-edit.is-open{display:block}.empty-notes{padding:26px;border:1px dashed rgba(175,208,255,.25);border-radius:15px;text-align:center;color:var(--muted)}.private-pill{display:inline-flex;align-items:center;gap:6px;padding:5px 8px;border-radius:999px;border:1px solid rgba(155,124,255,.28);background:rgba(155,124,255,.1);color:#ded5ff;font-size:.67rem;font-weight:800}.ticket-status-and-priority{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.table-priority{white-space:nowrap}@media(max-width:900px){.ticket-meta-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:650px){.behavior-option,.close-outcome-option{align-items:flex-start}.switch-visual{margin-top:5px}.ticket-meta-grid{grid-template-columns:1fr}.staff-notes-callout,.notes-header{align-items:flex-start;flex-direction:column}.priority-control select{flex:1;width:100%}}

/* Resolve ticket detail refresh */
.ticket-overview-card,.ticket-panel{border:1px solid var(--line);border-radius:22px;background:linear-gradient(145deg,rgba(18,36,57,.88),rgba(8,19,32,.9));box-shadow:inset 0 1px 0 rgba(255,255,255,.035)}

/* Resolve customer billing */
.resolve-hero.compact{position:relative;overflow:hidden;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:28px;margin-bottom:22px;padding:30px 32px;border:1px solid rgba(89,239,188,.19);border-radius:24px;background:radial-gradient(circle at 92% 0%,rgba(62,217,218,.18),transparent 38%),linear-gradient(145deg,rgba(18,40,59,.97),rgba(8,20,34,.98));box-shadow:var(--shadow)}
.resolve-hero.compact:after{content:"";position:absolute;right:-70px;bottom:-120px;width:250px;height:250px;border:1px solid rgba(89,239,188,.09);border-radius:50%;pointer-events:none}
.resolve-hero.compact h2{position:relative;margin:9px 0 8px;font-size:clamp(1.65rem,2.6vw,2.35rem);letter-spacing:-.05em}.resolve-hero.compact p{position:relative;max-width:760px;margin:0;color:#b8c9dd;line-height:1.6}
.hero-panel{position:relative;z-index:1;min-width:180px;padding:15px 17px;border:1px solid rgba(175,208,255,.16);border-radius:16px;background:rgba(5,16,28,.55);box-shadow:inset 0 1px 0 rgba(255,255,255,.04)}.hero-panel span,.hero-panel strong{display:block}.hero-panel span{color:#7f95b2;font-size:.66rem;font-weight:850;letter-spacing:.1em;text-transform:uppercase}.hero-panel strong{margin-top:7px;font-size:1.05rem}
.plan-grid.upgrade-plans{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,285px),1fr));gap:16px;align-items:stretch;margin:0 0 22px}
.upgrade-plans .plan-card{position:relative;display:flex;min-width:0;min-height:610px;flex-direction:column;overflow:hidden;padding:25px;border:1px solid var(--line);border-radius:21px;background:linear-gradient(160deg,rgba(18,35,56,.96),rgba(8,19,32,.98));box-shadow:0 18px 48px rgba(0,0,0,.28);transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}.upgrade-plans .plan-card:hover{transform:translateY(-3px);border-color:rgba(89,239,188,.3);box-shadow:0 24px 58px rgba(0,0,0,.34)}
.upgrade-plans .plan-card.featured{border-color:rgba(89,239,188,.38);background:radial-gradient(circle at 100% 0%,rgba(89,239,188,.13),transparent 38%),linear-gradient(160deg,rgba(20,47,61,.98),rgba(8,22,35,.99))}.upgrade-plans .plan-card.featured:before{content:"";position:absolute;inset:0 auto auto 0;width:100%;height:3px;background:linear-gradient(90deg,var(--mint),var(--teal))}.upgrade-plans .plan-card.current{border-color:rgba(111,156,255,.35);box-shadow:0 18px 48px rgba(0,0,0,.28),inset 0 0 0 1px rgba(111,156,255,.07)}
.plan-ribbon{position:absolute;top:17px;right:18px;padding:5px 9px;border:1px solid rgba(89,239,188,.27);border-radius:999px;background:rgba(89,239,188,.11);color:#bfffe8;font-size:.65rem;font-weight:850;letter-spacing:.04em}.plan-card-head{display:flex;min-height:29px;align-items:center;gap:9px}.featured .plan-card-head{padding-right:74px}.plan-card-head h3{margin:0;font-size:1.18rem;letter-spacing:-.03em}.plan-card-head .badge{white-space:nowrap}
.upgrade-plans .plan-card>p{min-height:49px;margin:15px 0 18px;color:var(--muted);font-size:.85rem;line-height:1.5}.plan-price{display:flex;align-items:baseline;gap:3px;margin-bottom:20px;font-size:2.4rem;font-weight:900;letter-spacing:-.06em}.plan-price small{font-size:.78rem;font-weight:750;letter-spacing:0;color:#8296b2}
.plan-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;padding:12px;border:1px solid rgba(175,208,255,.11);border-radius:15px;background:rgba(255,255,255,.025)}.plan-metrics>div{min-width:0;padding:2px 7px;border-right:1px solid rgba(175,208,255,.1)}.plan-metrics>div:last-child{border-right:0}.plan-metrics strong,.plan-metrics span{display:block}.plan-metrics strong{font-size:1rem}.plan-metrics span{margin-top:4px;color:#788da8;font-size:.65rem;overflow-wrap:anywhere}
.check-list{display:grid;gap:9px;margin:21px 0 24px;padding:0;list-style:none}.check-list li{position:relative;padding-left:22px;color:#bfcee0;font-size:.8rem;line-height:1.35}.check-list li:before{content:"✓";position:absolute;left:0;top:-1px;display:grid;place-items:center;width:15px;height:15px;border-radius:50%;background:rgba(89,239,188,.11);color:var(--mint);font-size:.65rem;font-weight:900}
.upgrade-plans .plan-card>form,.upgrade-plans .plan-card>.button{width:100%;margin-top:auto}.upgrade-plans .plan-card form .button{width:100%}.upgrade-plans .button.secondary,.upgrade-plans button[disabled]{border-color:var(--line);background:rgba(255,255,255,.045);box-shadow:none;color:#aebfd4;cursor:default}.upgrade-plans button[disabled]:hover{transform:none;filter:none}
.plan-purchase-actions{display:grid;grid-template-columns:1fr;gap:8px;margin-top:auto}.plan-purchase-actions form,.primary-purchase-slot{display:grid;width:100%;gap:5px;margin:0}.plan-purchase-actions form .button,.primary-purchase-slot .button{width:100%;margin:0}.primary-purchase-slot small{display:block;text-align:center;color:#7f91aa;font-size:.66rem}.discord-purchase{display:flex;align-items:center;justify-content:center;min-height:35px;width:100%;padding:7px 10px;border:1px solid rgba(88,101,242,.22);border-radius:11px;background:rgba(88,101,242,.07);color:#aeb9e7;font-size:.75rem;font-weight:750;text-align:center;text-decoration:none}.discord-purchase:hover{border-color:rgba(88,101,242,.4);background:rgba(88,101,242,.12);color:#e0e5ff;text-decoration:none}.discord-purchase.is-unavailable{border-color:var(--line);background:rgba(255,255,255,.02);color:#71839b}
.card-grid.three{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:11px;margin-top:17px}.mini-card{padding:15px;border:1px solid rgba(175,208,255,.12);border-radius:14px;background:rgba(255,255,255,.026)}.mini-card strong,.mini-card span{display:block}.mini-card strong{font-size:.7rem;letter-spacing:.08em;text-transform:uppercase;color:#8196b2}.mini-card span{margin-top:7px;color:#e2edf9;font-size:.86rem;line-height:1.4}.notice{margin:14px 0;padding:12px 14px;border:1px solid rgba(255,201,105,.25);border-radius:13px;background:rgba(255,201,105,.08);color:#f3dfb4;font-size:.83rem;line-height:1.45}.action-row{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.action-row form{margin:0}.card .button.secondary{border-color:var(--line);background:rgba(255,255,255,.045);box-shadow:none;color:var(--ink)}
.feature-pill-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:15px 0}.feature-pill{display:inline-flex;align-items:center;gap:7px;padding:7px 10px;border:1px solid var(--line);border-radius:999px;background:rgba(255,255,255,.035);color:#b9c8db;font-size:.72rem;font-weight:800}.feature-pill:before{content:"";width:7px;height:7px;border-radius:50%;background:#75879f}.feature-pill.ok{border-color:rgba(89,239,188,.24);background:rgba(89,239,188,.08);color:#c2ffe8}.feature-pill.ok:before{background:var(--mint);box-shadow:0 0 9px rgba(89,239,188,.55)}.feature-pill.warn{border-color:rgba(255,201,105,.27);background:rgba(255,201,105,.08);color:#ffe6ad}.feature-pill.warn:before{background:var(--amber)}.notice code{padding:2px 5px;border:1px solid rgba(255,255,255,.1);border-radius:6px;background:rgba(0,0,0,.2);color:#fff;font-family:"DM Mono",monospace;font-size:.78em}

/* Resolve application component repair */
.hero.compact-hero{min-height:0;padding:22px 24px;margin-bottom:17px}.hero.compact-hero h2{font-size:1.42rem}.hero.compact-hero p{margin:6px 0 0;max-width:780px}.compact-hero .hero-actions{margin:0;justify-content:flex-end}.empty-state{padding:24px;border:1px dashed rgba(175,208,255,.2);border-radius:15px;text-align:center;background:rgba(255,255,255,.018)}.empty-state h3{margin:0 0 6px;font-size:1rem}.empty-state p{margin:0;color:var(--muted)}.polished-empty{margin-top:15px}
.stack-form{display:grid;gap:14px}.stack-form>label,.form-grid>label{display:grid;gap:7px;min-width:0;font-size:.81rem;font-weight:800}.stack-form>label>span,.form-grid>label>span{display:block}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:13px;align-items:end}.form-grid .actions{align-self:end}.inline-form{display:flex;align-items:center;gap:8px}.inline-form input{min-width:190px}.small-note{font-size:.72rem}.check-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(205px,1fr));gap:8px;margin:15px 0}.check-grid label{display:flex;align-items:center;gap:9px;padding:10px 11px;border:1px solid var(--line);border-radius:11px;background:rgba(255,255,255,.024);font-size:.78rem}.check-grid input,.settings-list input[type=checkbox]{width:17px;height:17px;margin:0;padding:0;accent-color:var(--mint)}
.notice.success,.notice-success{border-color:rgba(89,239,188,.28);background:rgba(89,239,188,.09);color:#c5ffe9}.notice.warn,.notice-warn{border-color:rgba(255,201,105,.28);background:rgba(255,201,105,.09);color:#ffe3a1}.notice-error{border-color:rgba(255,111,137,.3);background:rgba(255,111,137,.09);color:#ffd2da}.button.danger,button.danger,.danger{border-color:rgba(255,111,137,.28);background:rgba(255,111,137,.1);box-shadow:none;color:#ffd6de}.button.danger:hover,button.danger:hover,.danger:hover{background:rgba(255,111,137,.18)}
/* Dashboard */
.dashboard-hero{border-color:rgba(111,156,255,.2)}.attention-card{border-color:rgba(255,201,105,.15)}.checklist-card{background:linear-gradient(145deg,rgba(16,36,56,.93),rgba(9,21,34,.96))}.compact-list{gap:7px}.ticket-queue-status{justify-self:start}
.attention-list,.ticket-queue-list{display:grid;gap:8px;margin-top:16px}.attention-row{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:13px 14px;border:1px solid rgba(175,208,255,.1);border-radius:13px;background:rgba(255,255,255,.022);color:var(--ink)}.attention-row:hover,.ticket-queue-row:hover{border-color:rgba(89,239,188,.28);background:rgba(89,239,188,.045);text-decoration:none}.attention-row strong,.attention-row span,.attention-meta small{display:block}.attention-row span,.attention-meta small{margin-top:4px;color:var(--muted);font-size:.75rem}.attention-meta{display:flex;align-items:flex-end;gap:7px;flex-direction:column;text-align:right}.ticket-queue-row{display:grid;grid-template-columns:minmax(125px,.72fr) minmax(220px,1.55fr) auto minmax(90px,.55fr) minmax(90px,.55fr);gap:14px;align-items:center;padding:12px 14px;border:1px solid rgba(175,208,255,.1);border-radius:13px;background:rgba(255,255,255,.022);color:var(--ink)}.ticket-queue-row strong,.ticket-queue-row span,.ticket-queue-row small{display:block}.ticket-queue-row span,.ticket-queue-row small,.ticket-queue-owner span,.ticket-queue-updated span{margin-top:3px;color:var(--muted);font-size:.7rem}.ticket-queue-id strong{font-family:"DM Mono",monospace;font-size:.76rem}.ticket-queue-subject{min-width:0}.ticket-queue-subject strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.84rem}.ticket-queue-owner>span,.ticket-queue-updated>span{margin:0;text-transform:uppercase;letter-spacing:.07em;font-size:.6rem}.ticket-queue-owner>strong,.ticket-queue-updated>strong{margin-top:4px;font-size:.75rem}
/* Discord resources and role routing */
.resource-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:0 0 16px;padding:13px 15px;border:1px solid rgba(89,239,188,.18);border-radius:15px;background:linear-gradient(90deg,rgba(89,239,188,.075),rgba(255,255,255,.018))}.resource-toolbar strong,.resource-toolbar small{display:block}.resource-toolbar strong{font-size:.86rem}.resource-toolbar small{margin-top:4px;color:var(--muted);font-size:.73rem;line-height:1.4}.resource-status{display:inline-flex;align-items:center;gap:6px;padding:6px 9px;border:1px solid rgba(89,239,188,.23);border-radius:999px;color:#bfffe6;background:rgba(89,239,188,.08);font-size:.7rem;font-weight:850}.resource-status i{width:7px;height:7px;border-radius:50%;background:var(--mint);box-shadow:0 0 9px var(--mint)}.resource-empty{align-self:center;padding:10px 12px;border:1px dashed var(--line);border-radius:11px;color:var(--muted);font-size:.73rem}.role-choice{display:grid;grid-template-columns:minmax(210px,1.2fr) minmax(190px,.8fr) auto;gap:12px;align-items:end}.role-choice label{display:grid;gap:7px;min-width:0;font-size:.8rem;font-weight:800}.role-display strong,.role-display small{display:block}.role-display small{margin-top:3px;color:var(--muted);font-family:"DM Mono",monospace;font-size:.66rem}.role-name:before{content:"@";color:var(--mint)}.actor-chip{display:inline-flex;max-width:240px;padding:5px 8px;border:1px solid var(--line);border-radius:8px;background:rgba(255,255,255,.025);font-family:"DM Mono",monospace;font-size:.7rem;overflow-wrap:anywhere}
.role-check-grid{max-height:330px;overflow:auto;padding:9px;border:1px solid var(--line);border-radius:14px;background:rgba(4,13,24,.34)}.role-check-grid label{align-items:flex-start}.role-check-grid span{line-height:1.25;overflow-wrap:anywhere}
/* Automation settings */
.ui-hero{display:flex;justify-content:space-between;align-items:flex-end;gap:22px;margin-bottom:20px;padding:26px;border:1px solid rgba(175,208,255,.13);border-radius:22px;background:radial-gradient(circle at 100% 0%,rgba(89,239,188,.13),transparent 36%),linear-gradient(150deg,rgba(16,35,54,.9),rgba(7,17,29,.94));box-shadow:var(--shadow)}.ui-hero h1{margin:6px 0 8px;font-size:2rem;letter-spacing:-.045em}.ui-hero p{margin:0;max-width:760px;color:#aebfd5;line-height:1.55}.ui-hero-actions{display:flex;align-items:center;justify-content:flex-end;gap:10px;flex-wrap:wrap}.ui-form{display:grid;gap:18px}.ui-card{padding:22px;border:1px solid rgba(175,208,255,.13);border-radius:20px;background:linear-gradient(160deg,rgba(14,30,49,.9),rgba(7,17,29,.96));box-shadow:var(--shadow)}.ui-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:16px}.ui-card-head h2{margin:4px 0 7px;font-size:1.28rem;letter-spacing:-.035em}.ui-card-head p{margin:0;max-width:680px;color:var(--muted);line-height:1.5}.ui-toggle-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-bottom:15px}.ui-toggle-card{display:flex;align-items:flex-start;gap:11px;min-height:86px;padding:13px;border:1px solid rgba(175,208,255,.13);border-radius:14px;background:rgba(255,255,255,.026)}.ui-toggle-card.single{margin-bottom:14px}.ui-toggle-card input{width:18px;height:18px;margin-top:1px;flex:0 0 auto;accent-color:var(--mint)}.ui-toggle-card strong,.ui-toggle-card small{display:block}.ui-toggle-card strong{font-size:.83rem;line-height:1.3}.ui-toggle-card small{margin-top:5px;color:#8fa2bc;font-size:.72rem;line-height:1.35}.automation-split{display:grid;grid-template-columns:minmax(360px,1.1fr) minmax(280px,.9fr);gap:16px;margin-top:16px}.automation-role-panel,.automation-rule-card{min-width:0;padding:15px;border:1px solid rgba(175,208,255,.12);border-radius:16px;background:rgba(3,11,20,.28)}.automation-role-panel>label,.automation-rule-card label{font-size:.8rem;font-weight:850}.automation-number-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.automation-number-row label{display:grid;gap:7px}.automation-number-row span{color:#8fa2bc;font-size:.67rem;text-transform:uppercase;letter-spacing:.08em}.role-check-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));max-height:292px;margin:9px 0 8px;gap:8px}.role-check-grid label{min-height:42px;margin:0;padding:9px 10px}.role-check-grid input{flex:0 0 auto;margin-top:1px}.role-check-grid span{font-size:.75rem}.ui-form>.actions{position:sticky;bottom:16px;z-index:3;justify-content:flex-end;padding:12px;border:1px solid rgba(175,208,255,.12);border-radius:16px;background:rgba(7,17,29,.92);backdrop-filter:blur(14px)}
/* Ticket panels */
.panel-hero-v2 .panel-limit-card{min-width:150px}.panel-list-card-v2,.quick-create-panel-v2{min-width:0}.panel-list-head-v2{margin-bottom:0}.panel-table-item{transition:border-color .16s ease,background .16s ease}.panel-table-item:hover{border-color:rgba(89,239,188,.22);background:rgba(89,239,188,.035)}
.panel-page-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(285px,330px);gap:17px;align-items:start}.panel-main-column,.panel-side-column{min-width:0}.panel-side-column{display:grid;gap:15px;align-content:start}.panel-side-column .card{margin:0}.panel-table-v2{display:grid;gap:7px;margin-top:15px}.panel-table-row{display:grid;grid-template-columns:minmax(175px,1.4fr) 65px minmax(130px,.8fr) minmax(120px,.75fr) 80px auto;gap:11px;align-items:center;padding:11px 12px;border:1px solid rgba(175,208,255,.1);border-radius:12px;background:rgba(255,255,255,.02)}.panel-table-header{padding:0 12px 7px;border:0;border-radius:0;background:transparent;color:#7e93af;font-size:.64rem;font-weight:850;letter-spacing:.08em;text-transform:uppercase}.panel-name-cell{min-width:0}.panel-name-cell strong,.panel-name-cell small{display:block}.panel-name-cell strong{font-size:.83rem}.panel-name-cell small{margin-top:4px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.7rem}.metric-pill{display:inline-grid;place-items:center;min-width:29px;height:26px;padding:0 7px;border-radius:999px;background:rgba(111,156,255,.1);border:1px solid rgba(111,156,255,.2);font-size:.72rem;font-weight:850}.panel-table-row code{color:#aabbd0;font-family:"DM Mono",monospace;font-size:.65rem;overflow-wrap:anywhere}.panel-row-actions{display:flex;justify-content:flex-end;gap:6px}.panel-row-actions form{margin:0}.quick-create-panel-v2 textarea{min-height:82px}
/* Ratings */
.settings-list{display:grid;gap:13px;margin-top:15px}.setting-row{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:13px 14px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.024)}.setting-row>span strong,.setting-row>span small{display:block}.setting-row>span small{margin-top:4px;color:var(--muted);font-size:.73rem}.rating-kpi-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-bottom:18px}.rating-kpi{padding:19px 21px;border:1px solid var(--line);border-radius:17px;background:linear-gradient(145deg,rgba(18,35,56,.92),rgba(9,21,34,.95));box-shadow:var(--shadow)}.rating-kpi strong,.rating-kpi span,.rating-stars{display:block}.rating-kpi strong{font-size:1.9rem;letter-spacing:-.04em}.rating-kpi span{margin-top:4px;color:var(--muted);font-size:.76rem}.rating-stars{margin-top:10px;color:var(--amber);font-size:.78rem}
/* Plan and feature usage */
.plan-overview{display:grid;grid-template-columns:minmax(250px,.72fr) minmax(0,1.28fr);gap:14px;align-items:stretch}.plan-state{padding:20px 22px;border:1px solid rgba(89,239,188,.23);border-radius:18px;background:linear-gradient(145deg,rgba(89,239,188,.1),rgba(8,23,35,.92))}.plan-state h3{margin:8px 0 5px;font-size:1.45rem}.plan-state p{margin:0;color:var(--muted);font-size:.8rem}.usage-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:10px}.usage-row{padding:13px 14px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.023)}.usage-row>div:first-child{display:flex;justify-content:space-between;gap:10px;font-size:.76rem}.usage-track{height:7px;margin-top:10px;border-radius:999px;background:rgba(175,208,255,.1);overflow:hidden}.usage-track>span{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,var(--mint),var(--teal))}.feature-list{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:10px}.feature-list>div{min-height:0;padding:13px 14px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.024)}.feature-list strong,.feature-list span{display:block}.feature-list strong{font-size:.79rem}.feature-list span{margin-top:5px;color:var(--muted);font-size:.73rem;line-height:1.35}.upgrade-card{display:flex;align-items:center;justify-content:space-between;gap:18px}.upgrade-card h2,.upgrade-card p{margin:0}.upgrade-card p{flex:1}
/* Direct staff access */
.staff-hero{align-items:center}.staff-access-form>.actions{margin-top:2px}.danger-zone-card{border-color:rgba(255,111,137,.2);background:linear-gradient(145deg,rgba(66,24,38,.35),rgba(9,21,34,.96))}
.staff-access-guardrail{margin-bottom:16px;padding:13px 15px;border:1px solid rgba(155,124,255,.2);border-radius:14px;background:rgba(155,124,255,.07);font-size:.79rem;line-height:1.45}.staff-access-guardrail strong{white-space:nowrap}.staff-role-help{padding:13px 14px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.022)}.role-help-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px 14px;margin-top:9px}.role-help-grid span{color:var(--muted);font-size:.72rem}.role-help-grid b{color:var(--ink)}.staff-summary-list{display:grid;gap:8px;margin-top:15px}.staff-summary-list>div{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-top:1px solid var(--line)}.staff-summary-list span{color:var(--muted);font-size:.72rem}.staff-summary-list strong{font-size:.78rem;text-align:right}.staff-access-list{display:grid;gap:8px;margin-top:15px}.staff-access-row{display:grid;grid-template-columns:36px minmax(150px,1fr) minmax(180px,1fr) auto auto;gap:12px;align-items:center;padding:12px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.022)}.staff-access-row.is-disabled{opacity:.62}.staff-avatar-placeholder{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:linear-gradient(135deg,rgba(89,239,188,.24),rgba(111,156,255,.2));font-weight:900}.staff-person strong,.staff-person span,.staff-access-role small{display:block}.staff-person span,.staff-access-role small{margin-top:4px;color:var(--muted);font-size:.7rem}.staff-row-actions{display:flex;justify-content:flex-end;gap:5px;flex-wrap:wrap}.staff-row-actions form{margin:0}.role-mapping-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:9px;margin-top:15px}.role-mapping-card{display:block;padding:13px;border:1px solid var(--line);border-radius:13px;background:rgba(255,255,255,.022);color:var(--ink)}.role-mapping-card strong,.role-mapping-card small{display:block}.role-mapping-card strong{margin-top:8px;font-size:.82rem}.role-mapping-card small{margin-top:4px;color:var(--muted);font-size:.7rem}
/* Escalation cards */
.step-card .step-grid{grid-template-columns:78px minmax(145px,.9fr) minmax(180px,1.15fr) minmax(170px,1fr) auto}.step-card .field{margin:0}.step-card .actions{align-self:end;padding-bottom:1px}
@media(max-width:1180px){.ticket-queue-row{grid-template-columns:minmax(120px,.7fr) minmax(200px,1.4fr) auto}.ticket-queue-owner,.ticket-queue-updated{display:none}.panel-page-layout{grid-template-columns:1fr}.panel-side-column{grid-template-columns:repeat(2,minmax(0,1fr))}.step-card .step-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.step-card .actions{grid-column:1/-1}.staff-access-row{grid-template-columns:36px minmax(150px,1fr) minmax(170px,1fr) auto}.staff-state{display:none}}
@media(max-width:760px){.resource-toolbar,.attention-row,.upgrade-card{align-items:flex-start;flex-direction:column}.resource-toolbar .actions{width:100%}.role-choice,.plan-overview,.rating-kpi-grid{grid-template-columns:1fr}.panel-side-column{grid-template-columns:1fr}.panel-table-header{display:none}.panel-table-row{grid-template-columns:1fr 1fr}.panel-table-row>div:before{content:attr(data-label);display:block;margin-bottom:4px;color:#7186a2;font-size:.58rem;font-weight:850;letter-spacing:.07em;text-transform:uppercase}.panel-name-cell,.panel-row-actions{grid-column:1/-1}.panel-row-actions{justify-content:flex-start}.ticket-queue-row{grid-template-columns:1fr auto}.ticket-queue-id{grid-column:1/-1}.ticket-queue-subject strong{white-space:normal}.staff-access-row{grid-template-columns:36px 1fr}.staff-access-role,.staff-row-actions{grid-column:1/-1}.staff-row-actions{justify-content:flex-start}.role-help-grid{grid-template-columns:1fr}.step-card .step-grid{grid-template-columns:1fr}.step-card .actions{grid-column:auto}}
@media(max-width:760px){.resolve-hero.compact{grid-template-columns:1fr;padding:24px}.hero-panel{width:100%}.upgrade-plans .plan-card{min-height:auto}.card-grid.three{grid-template-columns:1fr}}@media(max-width:430px){.plan-metrics,.plan-purchase-actions{grid-template-columns:1fr}.plan-metrics>div{padding:7px;border-right:0;border-bottom:1px solid rgba(175,208,255,.1)}.plan-metrics>div:last-child{border-bottom:0}.plan-card-head{padding-right:0;flex-wrap:wrap}.plan-ribbon{position:static;display:inline-flex;width:max-content;margin-bottom:10px}.upgrade-plans .plan-card{padding:21px}}
.ticket-overview-card{padding:28px}.ticket-overview-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px}.ticket-kicker{color:var(--mint);font-size:.7rem;font-weight:900;letter-spacing:.12em;text-transform:uppercase}.ticket-title-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:7px}.ticket-title-row h1{margin:0;font-size:1.65rem;letter-spacing:-.045em}.ticket-title-stack p{margin:12px 0 0;color:var(--muted);font-weight:600}.ticket-title-stack p span{color:#5c7391;margin:0 4px}.ticket-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap;justify-content:flex-end}.ticket-fact-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:24px}.ticket-fact{min-width:0;padding:15px;border:1px solid rgba(175,208,255,.13);border-radius:15px;background:rgba(255,255,255,.026)}.ticket-fact span,.ticket-fact strong,.ticket-fact small{display:block}.ticket-fact span{font-size:.66rem;font-weight:900;letter-spacing:.1em;text-transform:uppercase;color:#7690b0}.ticket-fact strong{margin-top:7px;font-size:.88rem;line-height:1.35;overflow-wrap:anywhere}.ticket-fact small{margin-top:5px;color:var(--muted);font-size:.72rem;line-height:1.35}.ticket-management-bar{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:20px;padding:17px;border:1px solid rgba(89,239,188,.2);border-radius:17px;background:linear-gradient(100deg,rgba(89,239,188,.1),rgba(62,217,218,.035))}.ticket-management-bar strong{display:block;margin-top:4px;font-size:.96rem}.ticket-management-bar p{margin:4px 0 0;color:var(--muted);font-size:.8rem;line-height:1.42}.ticket-detail-grid{display:grid;grid-template-columns:minmax(0,1.06fr) minmax(340px,.94fr);gap:18px;margin-top:18px}.ticket-panel{padding:23px}.ticket-panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;padding-bottom:16px;border-bottom:1px solid var(--line)}.ticket-panel-head h2{margin:5px 0 0;font-size:1.22rem;letter-spacing:-.035em}.panel-count{display:inline-flex;align-items:center;min-height:28px;padding:4px 9px;border:1px solid var(--line);border-radius:999px;background:rgba(255,255,255,.035);color:#bbcae0;font-size:.72rem;font-weight:800;white-space:nowrap}.response-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px;margin-top:16px}.response-card{min-width:0;padding:14px;border:1px solid rgba(175,208,255,.12);border-radius:14px;background:rgba(255,255,255,.022)}.response-card span{display:block;color:#91a6c1;font-size:.72rem;font-weight:900;letter-spacing:.055em;text-transform:uppercase}.response-card div{margin-top:8px;color:#e3edf9;line-height:1.55;overflow-wrap:anywhere}.response-card:nth-child(3n+1):last-child{grid-column:1/-1}.timeline-list{display:grid;gap:0;margin-top:17px}.timeline-entry{position:relative;display:grid;grid-template-columns:16px minmax(0,1fr);gap:11px;padding:0 0 16px}.timeline-entry:last-child{padding-bottom:0}.timeline-entry:before{content:"";position:absolute;left:7px;top:13px;bottom:-2px;width:1px;background:rgba(175,208,255,.16)}.timeline-entry:last-child:before{display:none}.timeline-marker{position:relative;z-index:1;width:14px;height:14px;margin-top:3px;border-radius:50%;border:3px solid #172b44;background:#8ba1bf}.timeline-entry.is-closed .timeline-marker{background:var(--mint);box-shadow:0 0 0 4px rgba(89,239,188,.1)}.timeline-entry.is-blocked .timeline-marker{background:var(--red)}.timeline-entry.is-priority .timeline-marker{background:var(--amber)}.timeline-entry.is-assigned .timeline-marker{background:var(--teal)}.timeline-entry strong{display:block;font-size:.88rem}.timeline-entry p{margin:4px 0 0;color:var(--muted);font-size:.76rem;line-height:1.4}.empty-ticket-panel{margin-top:16px;padding:22px;border:1px dashed rgba(175,208,255,.22);border-radius:15px;color:var(--muted);text-align:center;line-height:1.5}.ticket-transcript-panel{margin-top:18px}.transcript-message{padding:15px 0;border-bottom:1px solid rgba(175,208,255,.1)}.transcript-message:first-child{padding-top:0}.transcript-message:last-child{padding-bottom:0;border-bottom:0}.transcript-message-top{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.transcript-author{font-weight:850}.transcript-meta{color:var(--muted);font-size:.73rem;white-space:nowrap}.transcript-body{margin-top:8px;color:#dce7f4;line-height:1.58;overflow-wrap:anywhere}@media(max-width:1000px){.ticket-detail-grid{grid-template-columns:1fr}.ticket-fact-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:680px){.ticket-overview-card,.ticket-panel{padding:18px}.ticket-overview-head,.ticket-management-bar{align-items:flex-start;flex-direction:column}.ticket-actions{justify-content:flex-start}.ticket-fact-grid,.response-grid{grid-template-columns:1fr}.ticket-management-bar{gap:13px}.priority-control{width:100%}.priority-control select{flex:1}.transcript-message-top{flex-direction:column;gap:4px}.transcript-meta{white-space:normal}}
.marketing-page .feature-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
@media(max-width:760px){.marketing-page .feature-grid{grid-template-columns:1fr}}
.marketing-page .feature-grid{grid-template-columns:repeat(4,minmax(0,1fr))}@media(max-width:1100px){.marketing-page .feature-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:760px){.marketing-page .feature-grid{grid-template-columns:1fr}}

/* Resolve shared UI repair layer */
html,body{max-width:100%;overflow-x:hidden}img,svg{max-width:100%}.main>*{min-width:0}.align-start{align-items:start}.actions form,.inline-form{margin:0}input[type=checkbox],input[type=radio]{width:17px;height:17px;min-width:17px;margin:0;padding:0;accent-color:var(--mint);box-shadow:none}.checkline{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;justify-content:flex-start;gap:9px!important;width:max-content;max-width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:12px;background:rgba(255,255,255,.025);font-size:.8rem;font-weight:800;cursor:pointer}.checkline input{width:17px!important}.inline-form{flex-wrap:wrap}.inline-form input{min-width:0}.system-notice.notice-info{border-color:rgba(111,156,255,.3);background:rgba(111,156,255,.1)}.system-notice.notice-success{border-color:rgba(89,239,188,.3);background:rgba(89,239,188,.1)}.system-notice.notice-warn{border-color:rgba(255,201,105,.3);background:rgba(255,201,105,.1)}.system-notice.notice-danger{border-color:rgba(255,111,137,.34);background:rgba(255,111,137,.11)}
.system-notice-admin{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 12px;border:1px dashed rgba(89,239,188,.3);border-radius:12px;background:rgba(89,239,188,.055)}.system-notice-admin>span{color:var(--mint);font-size:.72rem;font-weight:850;letter-spacing:.08em;text-transform:uppercase}

/* Site notice editor */
.notice-editor-card{padding:0;overflow:hidden}.notice-editor-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:24px 25px;border-bottom:1px solid var(--line);background:linear-gradient(110deg,rgba(89,239,188,.08),rgba(111,156,255,.04))}.notice-editor-heading h2{margin:6px 0}.notice-editor-heading p{margin:0}.notice-editor-body{padding:25px}.notice-toolbar-row{display:flex;justify-content:space-between;gap:14px;align-items:center;margin-bottom:9px;font-size:.81rem;font-weight:800}.wysiwyg-toolbar{display:flex;gap:7px;flex-wrap:wrap;padding:9px;border:1px solid var(--line);border-bottom:0;border-radius:13px 13px 0 0;background:rgba(255,255,255,.03)}.wysiwyg-editor{min-height:180px;padding:15px;border:1px solid rgba(175,208,255,.22);border-radius:0 0 13px 13px;background:rgba(4,13,24,.62);color:var(--ink);line-height:1.6;outline:none}.wysiwyg-editor:focus{border-color:rgba(89,239,188,.6);box-shadow:0 0 0 4px rgba(89,239,188,.09)}.notice-schedule-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr)) minmax(150px,.55fr);gap:13px;align-items:end}.notice-schedule-grid>label{display:grid;gap:7px;font-size:.81rem;font-weight:800}.check-card{display:flex!important;align-items:center;gap:10px;min-height:44px;padding:11px 13px;border:1px solid var(--line);border-radius:12px;background:rgba(255,255,255,.025)}.notice-list{display:grid;gap:10px;margin-top:16px}.notice-list-item{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:16px;border:1px solid var(--line);border-radius:15px;background:rgba(255,255,255,.025)}.notice-list-item h3{margin:0 0 6px}.notice-list-item p{margin:0;color:var(--muted)}.notice-meta,.notice-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.notice-meta{margin-top:11px}.notice-actions{flex:0 0 auto}

/* Streamlined marketing page */
.streamlined-landing .marketing-nav{padding-top:18px;padding-bottom:18px}.compact-landing-hero{padding-top:58px;padding-bottom:58px;gap:48px}.compact-landing-hero .hero-copy h1{font-size:clamp(3rem,5vw,5rem);max-width:640px}.compact-landing-hero .product-preview{min-height:460px}.compact-landing-hero .preview-body{min-height:421px}.compact-feature-section{padding-top:62px;padding-bottom:62px}.compact-section-heading{margin-bottom:25px}.marketing-page .streamlined-feature-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.streamlined-feature-grid .feature-card{min-height:205px}.feature-card-link{display:inline-flex;margin-top:auto;padding-top:18px;color:#8beac5;font-size:.76rem;font-weight:800}.landing-choice-grid{position:relative;z-index:1;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;max-width:1184px;margin:0 auto;padding:10px 0 42px}.landing-choice-card{min-height:280px;padding:34px;border:1px solid var(--line);border-radius:24px;background:linear-gradient(145deg,rgba(18,36,57,.92),rgba(8,19,32,.96));box-shadow:var(--shadow);display:flex;flex-direction:column;align-items:flex-start}.landing-choice-card.knowledge-choice{background:radial-gradient(circle at 100% 0%,rgba(111,156,255,.2),transparent 45%),linear-gradient(145deg,rgba(18,36,57,.94),rgba(8,19,32,.97))}.landing-choice-card.start-choice{background:radial-gradient(circle at 100% 0%,rgba(89,239,188,.18),transparent 45%),linear-gradient(145deg,rgba(16,42,49,.94),rgba(8,19,32,.97))}.landing-choice-card h2{margin:12px 0 10px;font-size:clamp(1.7rem,2.5vw,2.5rem);line-height:1.05;letter-spacing:-.045em}.landing-choice-card p{margin:0 0 24px;color:#b8c9df;line-height:1.6}.landing-choice-card>.button,.landing-choice-card>.actions{margin-top:auto}

@media(min-width:801px) and (max-width:1100px){.shell{display:grid;grid-template-columns:230px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100vh}.main{padding:25px}.marketing-page .streamlined-feature-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.landing-choice-grid{margin-left:24px;margin-right:24px}}
@media(max-width:800px){.notice-editor-heading,.notice-list-item{flex-direction:column}.notice-schedule-grid,.landing-choice-grid{grid-template-columns:1fr}.landing-choice-grid{margin:0 20px;padding-bottom:28px}.notice-actions{width:100%}.compact-feature-section{padding-top:48px;padding-bottom:48px}}
@media(max-width:700px){.marketing-page .streamlined-feature-grid{grid-template-columns:1fr}.compact-landing-hero{padding-top:44px;padding-bottom:44px}.compact-landing-hero .hero-copy h1{font-size:clamp(2.65rem,13vw,3.5rem)}.landing-choice-card{min-height:0;padding:26px}.notice-toolbar-row{align-items:flex-start;flex-direction:column}.notice-editor-body,.notice-editor-heading{padding:20px}}

/* Resolve cockpit rebuild */
.app-page{background:
  radial-gradient(900px 520px at 8% -8%,rgba(89,239,188,.13),transparent 60%),
  radial-gradient(900px 560px at 100% 0%,rgba(111,156,255,.13),transparent 62%),
  linear-gradient(180deg,#080d14,#070b11 72%)!important}
.shell{grid-template-columns:304px minmax(0,1fr);gap:0}
.sidebar{padding:20px 16px;border-right:1px solid rgba(175,208,255,.11);background:linear-gradient(180deg,rgba(7,12,19,.88),rgba(7,12,19,.97));backdrop-filter:blur(18px)}
.app-brand{min-height:58px;margin-bottom:17px;padding:9px;border:1px solid rgba(175,208,255,.12);border-radius:20px;background:rgba(255,255,255,.035)}
.app-brand img{width:43px;height:43px;border-radius:15px}.app-brand strong{font-size:1rem}.app-brand small{letter-spacing:.16em}
.server-switcher{border-radius:20px;padding:15px;border-color:rgba(89,239,188,.18);background:linear-gradient(145deg,rgba(89,239,188,.08),rgba(255,255,255,.025));box-shadow:0 16px 40px rgba(0,0,0,.12)}
.server-switcher select{border-radius:13px;background:rgba(3,10,18,.72)}
.nav{display:grid;gap:12px}.nav-group{padding:13px 0;border-color:rgba(175,208,255,.08)}
.nav-title{margin:0 0 8px;padding:0 10px;color:#6e819b;font-size:.62rem;letter-spacing:.14em}
.nav-link{position:relative;margin:4px 0;padding:11px 12px 11px 14px;border-radius:16px;color:#bdcbe0;background:rgba(255,255,255,.012);border-color:transparent;transition:background .16s ease,border-color .16s ease,transform .16s ease,color .16s ease}
.nav-link span{font-size:.83rem;font-weight:850}.nav-link small{font-size:.67rem;color:#748aa6;max-width:230px}
.nav-link:hover{transform:translateX(2px);background:rgba(255,255,255,.045);border-color:rgba(175,208,255,.12)}
.nav-link.active{color:#effff8;background:linear-gradient(90deg,rgba(89,239,188,.15),rgba(111,156,255,.055));border-color:rgba(89,239,188,.24);box-shadow:inset 3px 0 0 var(--mint)}
.nav-link.active span:before{display:none}
.sidebar-footer{margin-top:12px;padding:16px 10px;border-top:1px solid rgba(175,208,255,.08)}
.main{padding:30px 38px 42px}.topbar{align-items:center;margin-bottom:28px;padding:0 0 4px}.topbar h1{font-size:clamp(1.85rem,3vw,2.7rem);line-height:1.02;letter-spacing:-.06em}
.crumb{color:var(--mint);font-size:.7rem;letter-spacing:.14em}.topbar-actions{gap:10px;flex-wrap:wrap;justify-content:flex-end}
.cockpit-server-pill{display:flex;align-items:center;gap:10px;min-height:48px;padding:8px 12px;border:1px solid rgba(175,208,255,.13);border-radius:18px;background:rgba(255,255,255,.035);color:var(--ink)}
.cockpit-server-pill:hover{text-decoration:none;border-color:rgba(89,239,188,.28);background:rgba(89,239,188,.06)}
.cockpit-server-pill .server-icon{width:33px;height:33px;border-radius:12px;display:grid;place-items:center;background:linear-gradient(135deg,rgba(89,239,188,.25),rgba(111,156,255,.2));color:#dffff2;font-weight:950}
.cockpit-server-pill strong,.cockpit-server-pill small{display:block}.cockpit-server-pill strong{font-size:.78rem}.cockpit-server-pill small{margin-top:2px;color:#8095af;font-size:.66rem}
.card,.hero,.stat-card,.public-card{border-color:rgba(175,208,255,.13);border-radius:24px;background:linear-gradient(160deg,rgba(19,32,49,.82),rgba(10,19,30,.94));box-shadow:0 22px 70px rgba(0,0,0,.25)}
.card{padding:24px}.hero{border-color:rgba(89,239,188,.18)}
.table-wrap{border-color:rgba(175,208,255,.12);border-radius:18px;background:rgba(3,10,18,.22)}th{background:rgba(255,255,255,.035);color:#7f94ae}td{border-color:rgba(175,208,255,.09)}
.notice,.system-notice{border-radius:18px;border:1px solid rgba(175,208,255,.14);background:rgba(255,255,255,.035);box-shadow:0 16px 44px rgba(0,0,0,.14)}

.cockpit-hero{position:relative;overflow:hidden;display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:24px;margin-bottom:20px;padding:31px;border:1px solid rgba(89,239,188,.2);border-radius:28px;background:linear-gradient(135deg,rgba(15,35,43,.94),rgba(12,21,33,.96));box-shadow:0 30px 100px rgba(0,0,0,.32)}
.cockpit-hero:after{content:"";position:absolute;right:-110px;top:-150px;width:340px;height:340px;border-radius:50%;background:radial-gradient(circle,rgba(89,239,188,.19),transparent 70%);pointer-events:none}
.cockpit-hero h2{position:relative;z-index:1;margin:10px 0 12px;max-width:800px;font-size:clamp(2rem,4vw,3.65rem);line-height:1;letter-spacing:-.065em}
.cockpit-hero p{position:relative;z-index:1;max-width:720px;margin:0;color:#b8c9df;line-height:1.65}.cockpit-hero .hero-actions{position:relative;z-index:1;margin-top:25px}
.cockpit-plan-card{position:relative;z-index:1;align-self:stretch;display:flex;flex-direction:column;justify-content:center;padding:22px;border:1px solid rgba(175,208,255,.14);border-radius:22px;background:rgba(3,10,18,.34)}
.cockpit-plan-card span,.cockpit-plan-card small{display:block;color:var(--muted)}.cockpit-plan-card span{font-size:.72rem;font-weight:900;letter-spacing:.12em;text-transform:uppercase}.cockpit-plan-card strong{margin:8px 0 10px;font-size:2.15rem;letter-spacing:-.055em}.cockpit-plan-card small{line-height:1.5}
.cockpit-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:20px}.cockpit-metric{min-height:132px;padding:18px;border:1px solid rgba(175,208,255,.13);border-radius:22px;background:linear-gradient(160deg,rgba(19,32,49,.82),rgba(10,19,30,.94));color:var(--ink);box-shadow:0 16px 50px rgba(0,0,0,.18)}
.cockpit-metric:hover{text-decoration:none;transform:translateY(-2px);border-color:rgba(89,239,188,.3)}.cockpit-metric span,.cockpit-metric small{display:block}.cockpit-metric span{color:#91a6c1;font-size:.72rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.cockpit-metric strong{display:block;margin:12px 0 5px;font-size:2.35rem;line-height:1;letter-spacing:-.06em}.cockpit-metric small{color:var(--muted)}
.cockpit-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:20px;align-items:start}.cockpit-main-stack,.cockpit-side-stack{display:grid;gap:20px}.cockpit-command-card{padding:25px}.cockpit-action-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:18px}
.cockpit-action-grid a{min-height:150px;padding:18px;border:1px solid rgba(175,208,255,.12);border-radius:20px;background:rgba(255,255,255,.025);color:var(--ink);transition:transform .16s ease,border-color .16s ease,background .16s ease}
.cockpit-action-grid a:hover{transform:translateY(-3px);text-decoration:none;border-color:rgba(89,239,188,.29);background:rgba(89,239,188,.055)}
.cockpit-action-grid span{display:grid;place-items:center;width:42px;height:42px;margin-bottom:14px;border-radius:15px;background:rgba(111,156,255,.11);font-size:22px}.cockpit-action-grid strong,.cockpit-action-grid small{display:block}.cockpit-action-grid strong{font-size:.95rem}.cockpit-action-grid small{margin-top:7px;color:var(--muted);line-height:1.45}
.cockpit-status-card .section-kicker{margin-bottom:10px}.cockpit-status-card h2{font-size:1.45rem}.cockpit-status-card p{font-size:.85rem}.cockpit-status-card .button{margin-top:14px}

@media(max-width:1180px){.shell{grid-template-columns:250px minmax(0,1fr)}.main{padding:26px}.cockpit-hero,.cockpit-layout{grid-template-columns:1fr}.cockpit-plan-card{max-width:none}.cockpit-side-stack{grid-template-columns:repeat(3,minmax(0,1fr))}.cockpit-action-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.cockpit-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:800px){.shell{display:block}.sidebar{position:relative;height:auto}.main{padding:22px 18px}.topbar{align-items:flex-start;flex-direction:column}.topbar-actions{justify-content:flex-start}.cockpit-server-pill{width:100%}.cockpit-side-stack,.cockpit-action-grid,.cockpit-metrics{grid-template-columns:1fr}.cockpit-hero{padding:24px}.cockpit-hero h2{font-size:2.35rem}}

/* Resolve cockpit rail pass — closer to the approved mockup */
@media(min-width:801px){
  .shell{grid-template-columns:92px minmax(0,1fr)!important}
  .sidebar{width:92px;z-index:20;padding:18px 14px;overflow-x:hidden;transition:width .18s ease,box-shadow .18s ease;background:rgba(7,12,19,.9)!important}
  .sidebar:hover,.sidebar:focus-within{width:304px;box-shadow:24px 0 80px rgba(0,0,0,.35)}
  .app-brand{width:62px;height:62px;min-height:62px;padding:9px;margin:0 auto 18px;justify-content:center;border-radius:22px;background:transparent;border-color:transparent}
  .app-brand img{width:48px;height:48px;border-radius:18px;box-shadow:0 18px 45px rgba(89,239,188,.14)}
  .app-brand span,.server-switcher,.nav-title,.nav-link span,.nav-link small,.sidebar-footer{opacity:0;max-width:0;overflow:hidden;white-space:nowrap;transition:opacity .12s ease .04s,max-width .12s ease}
  .sidebar:hover .app-brand,.sidebar:focus-within .app-brand{width:auto;justify-content:flex-start;border-color:rgba(175,208,255,.12);background:rgba(255,255,255,.035)}
  .sidebar:hover .app-brand span,.sidebar:focus-within .app-brand span,
  .sidebar:hover .server-switcher,.sidebar:focus-within .server-switcher,
  .sidebar:hover .nav-title,.sidebar:focus-within .nav-title,
  .sidebar:hover .nav-link span,.sidebar:focus-within .nav-link span,
  .sidebar:hover .nav-link small,.sidebar:focus-within .nav-link small,
  .sidebar:hover .sidebar-footer,.sidebar:focus-within .sidebar-footer{opacity:1;max-width:240px;white-space:normal}
  .server-switcher{display:block;max-height:0;margin:0;padding:0;border-width:0;transition:opacity .12s ease,max-height .16s ease,margin .16s ease,padding .16s ease}
  .sidebar:hover .server-switcher,.sidebar:focus-within .server-switcher{max-height:170px;margin:0 0 18px;padding:15px;border-width:1px}
  .nav-group{padding:7px 0;border:0}
  .nav{gap:6px}
  .nav-link{display:grid;grid-template-columns:52px minmax(0,1fr);align-items:center;min-height:52px;margin:5px 0;padding:0;border-radius:18px;background:transparent}
  .nav-glyph{grid-row:1 / span 2;width:52px;height:52px;display:grid;place-items:center;border-radius:18px;color:#8399b5;font-size:20px;font-weight:900;background:rgba(255,255,255,.02);border:1px solid transparent}
  .nav-link:hover,.nav-link.active{transform:none;background:transparent;border-color:transparent;box-shadow:none}
  .nav-link:hover .nav-glyph,.nav-link.active .nav-glyph{color:#effff8;border-color:rgba(89,239,188,.24);background:linear-gradient(135deg,rgba(89,239,188,.14),rgba(111,156,255,.07));box-shadow:0 12px 30px rgba(0,0,0,.16)}
  .nav-link.active{box-shadow:none!important}
  .nav-link span{align-self:end;font-size:.82rem}
  .nav-link small{align-self:start;margin-top:2px;line-height:1.25}
  .main{padding:34px 42px 46px}
  .topbar{padding:4px 0 14px;margin-bottom:22px;border-bottom:1px solid rgba(175,208,255,.08)}
}

.cockpit-hero{min-height:300px;align-items:center;background:
  radial-gradient(360px 260px at 96% 0%,rgba(89,239,188,.2),transparent 70%),
  radial-gradient(440px 300px at 20% -20%,rgba(111,156,255,.13),transparent 65%),
  linear-gradient(135deg,rgba(16,38,47,.96),rgba(10,18,29,.98))!important}
.cockpit-hero h2{max-width:850px}
.cockpit-action-grid a{background:linear-gradient(180deg,rgba(22,36,54,.78),rgba(10,19,30,.86));box-shadow:inset 0 1px 0 rgba(255,255,255,.04)}
.cockpit-action-grid a:nth-child(3n+1){background:radial-gradient(circle at 100% 0%,rgba(89,239,188,.12),transparent 45%),linear-gradient(180deg,rgba(22,36,54,.8),rgba(10,19,30,.88))}
.cockpit-action-grid a:nth-child(3n+2){background:radial-gradient(circle at 100% 0%,rgba(111,156,255,.13),transparent 45%),linear-gradient(180deg,rgba(22,36,54,.8),rgba(10,19,30,.88))}
.cockpit-action-grid a:nth-child(3n+3){background:radial-gradient(circle at 100% 0%,rgba(255,201,105,.1),transparent 45%),linear-gradient(180deg,rgba(22,36,54,.8),rgba(10,19,30,.88))}

/* Resolve landing rebuild */
.resolve-landing{background:
  radial-gradient(820px 520px at 8% -8%,rgba(89,239,188,.14),transparent 62%),
  radial-gradient(740px 500px at 92% 4%,rgba(111,156,255,.13),transparent 64%),
  linear-gradient(180deg,#050b12 0%,#07111d 42%,#050b12 100%)}
.resolve-landing .marketing-nav{padding-top:18px;padding-bottom:18px}
.resolve-landing .marketing-nav nav a{font-size:.82rem}
.resolve-hero-grid{display:block;max-width:1184px;padding-top:76px;padding-bottom:40px}
.resolve-hero-grid .hero-copy{max-width:980px}
.resolve-hero-grid .hero-copy h1{max-width:980px;font-size:clamp(3.35rem,7.2vw,7.4rem)}
.resolve-hero-grid .hero-lead{max-width:760px}
.bridge-preview{position:relative;display:grid;grid-template-columns:1fr auto 1fr;align-items:stretch;gap:18px;margin-top:46px;padding:22px;border:1px solid rgba(175,208,255,.14);border-radius:30px;background:linear-gradient(145deg,rgba(12,25,38,.86),rgba(5,13,22,.92));box-shadow:0 36px 110px rgba(0,0,0,.45),inset 0 1px 0 rgba(255,255,255,.06)}
.bridge-preview:before{content:"";position:absolute;inset:18px;border:1px solid rgba(89,239,188,.07);border-radius:24px;pointer-events:none}
.bridge-window{position:relative;z-index:1;border:1px solid rgba(175,208,255,.14);border-radius:20px;background:rgba(4,12,20,.68);overflow:hidden}
.bridge-title{display:flex;align-items:center;gap:9px;padding:13px 15px;border-bottom:1px solid rgba(175,208,255,.1);background:rgba(255,255,255,.03)}
.bridge-title span{width:10px;height:10px;border-radius:50%;background:var(--mint);box-shadow:0 0 18px rgba(89,239,188,.6)}
.bridge-title strong{font-size:.86rem}.bridge-title small{margin-left:auto;font:.68rem "DM Mono",monospace;color:#7388a3}
.bridge-chat-line{margin:14px 15px;padding:12px 13px;border-radius:13px;font:.84rem "DM Mono",monospace}
.bridge-chat-line.command{border:1px solid rgba(89,239,188,.22);background:rgba(89,239,188,.08);color:#c9ffec}
.bridge-chat-line.system{border:1px solid rgba(111,156,255,.22);background:rgba(111,156,255,.08);color:#cbdcff}
.bridge-meta-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;padding:0 15px 15px}
.bridge-meta-grid div{min-width:0;padding:11px;border:1px solid rgba(175,208,255,.1);border-radius:13px;background:rgba(255,255,255,.025)}
.bridge-meta-grid span,.bridge-meta-grid strong{display:block}.bridge-meta-grid span{color:#7e93ae;font-size:.62rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.bridge-meta-grid strong{margin-top:5px;font-size:.78rem;overflow-wrap:anywhere}
.bridge-path{position:relative;z-index:1;display:grid;align-content:center;justify-items:center;gap:10px;color:#91a6c1;font:.72rem "DM Mono",monospace;text-transform:uppercase;letter-spacing:.1em}
.bridge-path i{width:1px;height:42px;background:linear-gradient(180deg,transparent,var(--mint),transparent)}
.discord-ticket-card{margin:15px;padding:16px;border-radius:16px;background:linear-gradient(150deg,rgba(89,239,188,.1),rgba(111,156,255,.06));border:1px solid rgba(89,239,188,.17)}
.discord-ticket-card strong{display:block;font-size:1rem}.discord-ticket-card p{margin:7px 0 14px;color:#b8c9df}.discord-ticket-card dl{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:0}.discord-ticket-card div{padding:10px;border-radius:12px;background:rgba(0,0,0,.18)}.discord-ticket-card dt{color:#7e93ae;font-size:.62rem;font-weight:900;text-transform:uppercase;letter-spacing:.08em}.discord-ticket-card dd{margin:5px 0 0;font-size:.78rem;color:#edf6ff}
.support-map{position:relative;z-index:1;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));max-width:1184px;margin:0 auto;padding:22px 0 54px;border-top:1px solid rgba(175,208,255,.12);border-bottom:1px solid rgba(175,208,255,.08)}
.support-map article{min-height:0;padding:0 22px 0 0;border-right:1px solid rgba(175,208,255,.1)}
.support-map article:last-child{border-right:0}.support-map span{display:block;color:var(--mint);font:500 .78rem "DM Mono",monospace}.support-map h2{margin:18px 0 9px;font-size:1.08rem}.support-map p{margin:0;color:#9eafc6;line-height:1.55;font-size:.86rem}
.minecraft-section{position:relative;z-index:1;display:grid;grid-template-columns:minmax(0,.95fr) minmax(0,1.05fr);gap:30px;max-width:1184px;margin:0 auto 34px;padding:38px;border:1px solid rgba(89,239,188,.2);border-radius:30px;background:
  radial-gradient(520px 300px at 100% 0%,rgba(89,239,188,.17),transparent 70%),
  linear-gradient(135deg,rgba(12,36,43,.94),rgba(7,16,27,.98));box-shadow:0 30px 100px rgba(0,0,0,.34)}
.minecraft-copy h2{margin:14px 0 13px;font-size:clamp(2rem,4vw,4.15rem);line-height:1;letter-spacing:-.06em}.minecraft-copy p{max-width:620px;margin:0;color:#b8c9df;line-height:1.68}
.minecraft-badges,.minecraft-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:20px}.minecraft-badges span{padding:8px 11px;border:1px solid rgba(89,239,188,.2);border-radius:999px;background:rgba(89,239,188,.07);color:#c9ffec;font-size:.76rem;font-weight:850}.minecraft-actions{margin-top:24px}
.minecraft-flow{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;align-content:start}
.minecraft-flow div{min-height:152px;padding:20px;border:1px solid rgba(175,208,255,.13);border-radius:20px;background:rgba(3,10,18,.28)}
.minecraft-flow strong,.minecraft-flow span{display:block}.minecraft-flow strong{font-size:1.05rem}.minecraft-flow span{margin-top:38px;color:#9eafc6;line-height:1.48;font-size:.86rem}
.resolve-landing .compact-feature-section{padding-top:54px}.resolve-feature-grid{gap:0;border-top:1px solid rgba(175,208,255,.11);border-left:1px solid rgba(175,208,255,.11)}
.resolve-feature-grid .feature-card{min-height:230px;border-radius:0;border-top:0;border-left:0;background:rgba(8,18,30,.62);box-shadow:none}
.resolve-feature-grid .feature-card:hover{transform:none;background:rgba(13,27,43,.74)}
@media(max-width:1100px){.minecraft-section{grid-template-columns:1fr}.support-map{grid-template-columns:repeat(2,minmax(0,1fr));gap:22px;margin-left:24px;margin-right:24px}.support-map article{border-right:0}.bridge-preview{grid-template-columns:1fr;max-width:none}.bridge-path{grid-template-columns:repeat(5,auto);justify-content:center}.bridge-path i{width:40px;height:1px;background:linear-gradient(90deg,transparent,var(--mint),transparent)}.minecraft-section{margin-left:24px;margin-right:24px}.resolve-landing .marketing-nav nav{display:none}}
@media(max-width:760px){.resolve-hero-grid{padding-top:44px}.resolve-hero-grid .hero-copy h1{font-size:clamp(2.75rem,13vw,4.2rem)}.bridge-meta-grid,.discord-ticket-card dl,.minecraft-flow,.support-map{grid-template-columns:1fr}.support-map{margin-left:20px;margin-right:20px}.minecraft-section{margin-left:20px;margin-right:20px;padding:26px}.bridge-preview{padding:14px;border-radius:22px}.bridge-path{grid-template-columns:1fr}.bridge-path i{width:1px;height:24px;background:linear-gradient(180deg,transparent,var(--mint),transparent)}.minecraft-flow div{min-height:130px}.minecraft-flow span{margin-top:24px}}

/* Resolve homepage — dispatch board direction */
.resolve-home{background:
  radial-gradient(900px 540px at 0% 0%,rgba(89,239,188,.14),transparent 62%),
  radial-gradient(760px 560px at 100% 0%,rgba(111,156,255,.12),transparent 64%),
  linear-gradient(180deg,#050910 0%,#07111d 52%,#050910 100%)}
.resolve-home:before{content:"";position:fixed;inset:0;pointer-events:none;opacity:.18;background-image:linear-gradient(rgba(175,208,255,.08) 1px,transparent 1px),linear-gradient(90deg,rgba(175,208,255,.08) 1px,transparent 1px);background-size:64px 64px;mask-image:linear-gradient(to bottom,#000,transparent 82%)}
.resolve-home-main{position:relative;z-index:1;max-width:1240px;margin:0 auto;padding:22px 28px 54px}
.resolve-home .marketing-nav{max-width:1240px;padding-top:18px;padding-bottom:18px}
.resolve-home .marketing-nav nav a{font-size:.82rem}
.home-label{display:inline-flex;align-items:center;gap:9px;color:#93ffe0;font:800 .72rem "DM Mono",monospace;letter-spacing:.13em;text-transform:uppercase}
.home-label span{width:8px;height:8px;border-radius:50%;background:var(--mint);box-shadow:0 0 18px rgba(89,239,188,.65)}.home-label.mini{font-size:.63rem}
.home-stage{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:34px;align-items:end;padding:64px 0 34px;border-bottom:1px solid rgba(175,208,255,.1)}
.home-stage h1{max-width:1040px;margin:16px 0 18px;font-size:clamp(3.4rem,7.3vw,7.7rem);line-height:.91;letter-spacing:-.08em}
.home-stage p{max-width:780px;margin:0;color:#bed0e6;font-size:1.08rem;line-height:1.7}.home-status-card{align-self:end;display:flex;flex-direction:column;justify-content:flex-end;min-height:0;padding:22px;border:1px solid rgba(175,208,255,.14);background:rgba(255,255,255,.035);box-shadow:inset 0 1px 0 rgba(255,255,255,.05)}
.home-status-card span,.home-status-card small{display:block;color:#8ea3bf}.home-status-card span{font-size:.68rem;font-weight:900;letter-spacing:.12em;text-transform:uppercase}.home-status-card strong{display:block;margin:10px 0 8px;font-size:1.45rem;line-height:1.08;letter-spacing:-.045em}.home-status-card small{line-height:1.45}
.home-dispatch-board{margin:26px 0 34px;border:1px solid rgba(175,208,255,.14);background:linear-gradient(180deg,rgba(12,24,38,.9),rgba(5,12,20,.96));box-shadow:0 36px 100px rgba(0,0,0,.38)}
.dispatch-top{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:16px 18px;border-bottom:1px solid rgba(175,208,255,.11);background:rgba(255,255,255,.025)}.dispatch-top strong{display:block;margin-top:5px;font-size:1.05rem}.dispatch-top small{font:500 .74rem "DM Mono",monospace;color:#7e93ae}
.dispatch-grid{display:grid;grid-template-columns:1.15fr .92fr .92fr;gap:0}.dispatch-ticket{min-height:292px;padding:22px;border-right:1px solid rgba(175,208,255,.1);background:linear-gradient(160deg,rgba(14,28,44,.78),rgba(7,16,27,.9))}.dispatch-ticket:last-child{border-right:0}.dispatch-ticket.priority{background:radial-gradient(circle at 100% 0%,rgba(89,239,188,.18),transparent 42%),linear-gradient(160deg,rgba(13,40,45,.86),rgba(7,16,27,.92))}
.ticket-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.ticket-head span{font:600 .78rem "DM Mono",monospace;color:#cfe0f5}.ticket-head em{font-style:normal;padding:5px 8px;border:1px solid rgba(89,239,188,.22);border-radius:999px;background:rgba(89,239,188,.08);color:#bfffe8;font-size:.68rem;font-weight:850}
.dispatch-ticket h2{margin:54px 0 10px;font-size:1.35rem;line-height:1.08;letter-spacing:-.045em}.dispatch-ticket p{margin:0;color:#99adc7;line-height:1.5;font-size:.86rem}
.ticket-thread{display:grid;gap:7px;margin-top:24px}.ticket-thread span,.ticket-actions-preview b{display:block;padding:9px 10px;border:1px solid rgba(175,208,255,.1);background:rgba(255,255,255,.03);color:#c9d7eb;font:500 .72rem "DM Mono",monospace}.ticket-actions-preview{display:flex;gap:7px;flex-wrap:wrap;margin-top:25px}.ticket-actions-preview b{border-radius:999px}
.home-lanes{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0;margin:0 0 34px;border-top:1px solid rgba(175,208,255,.11);border-bottom:1px solid rgba(175,208,255,.11)}
.home-lanes article{min-height:210px;padding:24px 24px 24px 0;border-right:1px solid rgba(175,208,255,.1)}.home-lanes article+article{padding-left:24px}.home-lanes article:last-child{border-right:0}.home-lanes span{font:500 .78rem "DM Mono",monospace;color:var(--mint)}.home-lanes h2{margin:38px 0 10px;font-size:1.55rem;letter-spacing:-.05em}.home-lanes p{margin:0;color:#9fb1c8;line-height:1.58}
.home-minecraft{display:grid;grid-template-columns:minmax(0,.95fr) minmax(0,1.05fr);gap:28px;margin:0 0 42px;padding:34px;border:1px solid rgba(89,239,188,.2);background:linear-gradient(135deg,rgba(10,39,43,.9),rgba(6,16,27,.96));box-shadow:0 30px 90px rgba(0,0,0,.3)}
.home-minecraft h2,.home-section-head h2,.home-final h2{margin:14px 0 12px;font-size:clamp(2.1rem,4vw,4.2rem);line-height:.98;letter-spacing:-.065em}.home-minecraft p{max-width:650px;margin:0;color:#bfd0e5;line-height:1.68}
.home-bridge-steps{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.home-bridge-steps div{min-height:135px;padding:17px;border:1px solid rgba(175,208,255,.12);background:rgba(0,0,0,.18)}.home-bridge-steps strong,.home-bridge-steps small{display:block}.home-bridge-steps small{margin-top:38px;color:#9fb1c8;line-height:1.45}
.home-minecraft-actions{grid-column:1/-1;display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding-top:6px}.home-minecraft-actions span{padding:7px 10px;border:1px solid rgba(89,239,188,.2);background:rgba(89,239,188,.07);color:#cbffef;font-size:.75rem;font-weight:850}.home-minecraft-actions a{margin-left:auto;font-weight:900}
.home-system{padding:18px 0 40px}.home-section-head{display:grid;grid-template-columns:.9fr 1.1fr;gap:30px;align-items:end;margin-bottom:18px}.home-section-head h2{margin:0}
.home-system-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-top:1px solid rgba(175,208,255,.11);border-left:1px solid rgba(175,208,255,.11)}.home-system-grid article{min-height:240px;padding:22px;border-right:1px solid rgba(175,208,255,.11);border-bottom:1px solid rgba(175,208,255,.11);background:rgba(8,18,30,.62)}.home-system-grid h3{margin:0 0 80px;font-size:1.12rem}.home-system-grid p{margin:0;color:#9fb1c8;line-height:1.55;font-size:.88rem}
.home-final{display:flex;align-items:end;justify-content:space-between;gap:28px;margin-top:12px;padding:32px 0 8px;border-top:1px solid rgba(175,208,255,.12)}.home-final h2{max-width:780px}.home-final .actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:flex-end}
@media(max-width:1050px){.home-stage,.home-minecraft,.home-section-head{grid-template-columns:1fr}.home-status-card{min-height:0}.dispatch-grid,.home-system-grid{grid-template-columns:1fr 1fr}.dispatch-ticket{border-right:0;border-bottom:1px solid rgba(175,208,255,.1)}.home-system-grid h3{margin-bottom:34px}.resolve-home .marketing-nav nav{display:none}}
@media(max-width:760px){.resolve-home-main{padding:12px 20px 40px}.home-stage{padding-top:42px}.home-stage h1{font-size:clamp(3rem,15vw,4.35rem)}.home-stage p{font-size:1rem}.dispatch-grid,.home-lanes,.home-minecraft,.home-bridge-steps,.home-system-grid{grid-template-columns:1fr}.home-lanes article,.home-lanes article+article{padding:22px 0;border-right:0;border-bottom:1px solid rgba(175,208,255,.1)}.home-lanes article:last-child{border-bottom:0}.home-minecraft{padding:24px}.home-minecraft-actions a{margin-left:0}.home-final{align-items:flex-start;flex-direction:column}.home-final .actions{justify-content:flex-start}.home-system-grid article{min-height:0}.dispatch-ticket{min-height:245px}}

/* Department create settings repair */
.department-settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:18px 0 20px}
.setting-card{display:flex!important;align-items:center;justify-content:space-between;gap:16px;min-width:0;padding:16px;border:1px solid rgba(175,208,255,.14);border-radius:16px;background:rgba(255,255,255,.026);cursor:pointer}
.setting-card:hover{border-color:rgba(89,239,188,.32);background:rgba(89,239,188,.055)}
.setting-card-copy{display:block;min-width:0;flex:1}.setting-card-copy strong,.setting-card-copy small{display:block}.setting-card-copy strong{font-size:.9rem;line-height:1.25}.setting-card-copy small{margin-top:5px;color:var(--muted);font-size:.78rem;line-height:1.4}
.setting-card .switch{position:relative;display:block;flex:0 0 auto;width:46px;height:26px;margin:0}.setting-card .switch input{position:absolute;inset:0;width:100%!important;height:100%!important;opacity:0;cursor:pointer}.switch-track{position:absolute;inset:0;border:1px solid rgba(175,208,255,.22);border-radius:999px;background:#25374d;transition:background .16s ease,border-color .16s ease}.switch-track:after{content:"";position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#c9d7e7;box-shadow:0 2px 7px rgba(0,0,0,.3);transition:transform .16s ease,background .16s ease}.setting-card .switch input:checked+.switch-track{border-color:transparent;background:linear-gradient(135deg,var(--mint),var(--teal))}.setting-card .switch input:checked+.switch-track:after{transform:translateX(20px);background:#07111d}.setting-card:has(input:checked){border-color:rgba(89,239,188,.38);background:linear-gradient(90deg,rgba(89,239,188,.1),rgba(255,255,255,.025))}
@media(max-width:850px){.department-settings-grid{grid-template-columns:1fr}.setting-card{align-items:flex-start}.setting-card .switch{margin-top:2px}}

/* Mobile rescue pass — public pages, dashboard shell, and dense setup screens */
@media(max-width:900px){
  html,body{max-width:100%;overflow-x:hidden}
  .shell{display:block;min-height:100vh}
  .sidebar{position:sticky;top:0;z-index:30;height:auto;max-height:none;overflow:hidden;display:grid;grid-template-columns:auto minmax(0,1fr);gap:10px 12px;padding:12px 12px 10px;border-right:0;border-bottom:1px solid rgba(175,208,255,.14);background:rgba(7,17,29,.96);backdrop-filter:blur(16px)}
  .app-brand{margin:0;padding:0;min-width:max-content}.app-brand img{width:34px;height:34px}.app-brand small{font-size:.58rem}
  .server-switcher{min-width:0;margin:0;padding:0;border:0;background:transparent}.server-switcher label,.server-switcher small{display:none}.server-switcher select{min-height:38px;font-size:.78rem;border-radius:11px}
  .nav{grid-column:1/-1;display:flex;gap:7px;overflow-x:auto;overflow-y:hidden;padding:2px 1px 4px;scrollbar-width:none;-webkit-overflow-scrolling:touch}.nav::-webkit-scrollbar{display:none}
  .nav-group{display:contents;padding:0;border:0}.nav-title{display:none}
  .nav-link{flex:0 0 auto;white-space:nowrap;margin:0;padding:8px 11px;border-radius:999px;background:rgba(255,255,255,.035);border-color:rgba(175,208,255,.1)}.nav-link span{font-size:.74rem}.nav-link small{display:none}.nav-link.active span:before{width:5px;height:5px;margin-right:6px}
  .sidebar-footer{display:none}
  .main{padding:18px 14px 32px}
  .topbar,.hero,.compact-hero,.split-head,.resource-toolbar,.ui-hero,.upgrade-card,.kb-head{align-items:flex-start;flex-direction:column}
  .topbar-actions,.hero-actions,.actions,.ui-hero-actions{width:100%;justify-content:flex-start}
  .hero,.card,.ui-card{padding:18px;border-radius:18px}.topbar h1,.ui-hero h1{font-size:1.55rem}.hero h2,.card h2{font-size:1.16rem}
  .stats-grid,.help-grid,.feature-list,.usage-list,.plan-overview,.automation-split,.ui-toggle-grid,.filter-bar,.filter-panel,.step-grid,.form-grid,.two-col,.grid.two-col{grid-template-columns:1fr!important}
  .automation-number-row{grid-template-columns:1fr}.role-check-grid{grid-template-columns:1fr;max-height:300px}
  .table-wrap{max-width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}table{min-width:680px}
  input,select,textarea,button,.button{max-width:100%}.inline-form{align-items:stretch;flex-direction:column}.inline-form input{min-width:0}
  .plan-grid.upgrade-plans{grid-template-columns:1fr}.upgrade-plans .plan-card{min-height:auto;padding:20px}.plan-metrics{grid-template-columns:1fr}.plan-metrics>div{border-right:0;border-bottom:1px solid rgba(175,208,255,.1);padding:7px}.plan-metrics>div:last-child{border-bottom:0}
}

@media(max-width:760px){
  .marketing-nav{padding:14px 16px;align-items:flex-start;flex-wrap:wrap}.marketing-nav nav{display:none}
  .marketing-brand img{width:36px;height:36px}.marketing-brand strong{font-size:.95rem}.marketing-brand small{font-size:.58rem}
  .marketing-nav-actions{display:grid;grid-template-columns:1fr;width:100%;gap:9px}.marketing-nav-actions .text-link,.marketing-nav-actions .button{text-align:center}
  .resolve-home-main{padding:8px 16px 36px}.home-stage{padding:30px 0 24px;gap:18px}.home-stage h1{font-size:clamp(2.35rem,13vw,3.7rem);line-height:.98;letter-spacing:-.07em}.home-stage p{font-size:.96rem;line-height:1.58}
  .home-status-card{padding:16px}.home-dispatch-board,.home-minecraft{margin-left:-2px;margin-right:-2px;border-radius:18px}
  .dispatch-top{align-items:flex-start;flex-direction:column;gap:8px}.dispatch-ticket{min-height:auto;padding:18px}.dispatch-ticket h2{margin:28px 0 9px;font-size:1.18rem}.ticket-thread span,.ticket-actions-preview b{font-size:.67rem}
  .home-lanes article,.home-lanes article+article{min-height:auto}.home-lanes h2{margin:24px 0 8px}
  .home-minecraft{padding:20px}.home-minecraft h2,.home-section-head h2,.home-final h2{font-size:clamp(1.9rem,10vw,3rem);line-height:1.02}.home-bridge-steps div{min-height:auto}.home-bridge-steps small{margin-top:20px}
  .home-minecraft-actions{align-items:stretch}.home-minecraft-actions span{flex:1 1 calc(50% - 8px);text-align:center}.home-minecraft-actions a{width:100%;margin-left:0;text-align:center}
  .home-system{padding-bottom:24px}.home-system-grid h3{margin-bottom:28px}.home-final{padding-top:24px}.home-final .actions,.home-final .button,.hero-actions .button,.public-page .button{width:100%}
  .marketing-footer{align-items:flex-start;flex-direction:column;padding:32px 16px;gap:12px}.footer-brand{margin-right:0}
  .public-page{display:block;min-height:100vh;padding:18px 14px}.public-wrap{width:100%;margin:0 auto}.public-card{padding:22px;border-radius:20px}.public-card h1,.public-card h2{font-size:1.55rem}
  .public-page .hero{gap:16px}.invite-button{width:100%;text-align:center}
}

@media(max-width:480px){
  .main{padding:14px 10px 28px}.card,.hero,.ui-card{padding:15px;border-radius:16px}
  .button,button{min-height:42px;padding:10px 13px}.home-label{font-size:.62rem}.home-stage h1{font-size:clamp(2.15rem,15vw,3.2rem)}
  .home-minecraft-actions span{flex-basis:100%}.scope-badges,.rating-options{flex-wrap:wrap}.ticket-queue-row,.attention-row{grid-template-columns:1fr!important}
}

.marketing-nav .primary-button,
.resolve-home .primary-button,
.public-page .primary-button,
.public-page .invite-button{color:#05111b!important}
.marketing-nav .text-link,
.resolve-home .subtle-button,
.resolve-home .button.ghost,
.public-page .button.ghost,
.public-page .button.secondary{color:var(--ink)!important}