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Technical SupportNetwork-wide

Cannot Connect or Realm Appears Offline

Check official status/announcements, network connectivity, launcher update state, client folder, and whether the issue affects one game or everyone.

Check official status/announcements, network connectivity, launcher update state, client folder, and whether the issue affects one game or everyone. Avoid unsupported router/firewall changes.

Try this

  1. Check Play Aethro announcements and realm status.
  2. Confirm the launcher selected Reforged and that the client uses the intended separate game folder.
  3. Retry once after closing the client fully.
  4. If status says online but connection still fails, report the exact client message, platform, local time, and whether other services work.

Open Cannot Connect or Realm Appears Offline on Play Aethro.