How to Collect Launcher Logs Safely

Current log locations by platform, which files to attach, how to redact secrets/private paths where needed, and retention expectations.

Try this

1. Reproduce the launcher problem once and note the local time with timezone.
2. Use the launcher’s current log or support action, or locate the log path named by Resolve for your platform.
3. Review the file and remove passwords, tokens, cookies, email addresses, private paths, or unrelated personal data.
4. Attach only the relevant log and exact error to the support request; do not upload an entire home or game directory.

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